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The past four weeks have been a reminder that it’s good to be flexible! In that short time, Pinnacle Bank has continued to work to protect employees and customers by serving through Drive Thru windows and Pinny, our Interactive Teller Machine. We also offered customers the opportunity for loan relief by deferring payments for four months. Pinnacle Bank now has 1,036 customers with one less economic issue to worry about because of this program.

Pinnacle Bank is also proud to be part of the national effort to bolster small businesses. As a community bank, we know how hard our customers work to make their businesses a success, and current events have been tough on companies. Our entire lending and operational team worked tirelessly on the SBA Paycheck Protection Program. The team’s efforts resulted in over $87,300,000 – allowing businesses to pay 11,845 employees! And now, we will wait to see if there is more funding, and we will be prepared if the opportunity arises.

Finding alternate ways of safely serving customers, providing loan relief and optimizing the federal government’s Paycheck Protection Program are just a few of the ways it’s a pleasure to be a community bank. To Pinnacle Bank, it’s our job to work hard to meet our communities’ needs. Recent events have made the financial world a whirlwind, but when our head hits the pillow at night, we are happy to have done everything we can to assist our customers.

Thank you for allowing us to be there for you.
Your Pinnacle Bank Team

Apr. 17 2020 | Posted in General News


Pinnacle Bank will begin a phased-in approach to reopening our lobbies while maintaining essential protocols such as social distancing, limiting the number of customers in the branch and frequent sanitization.

May 11 – Lobbies at all Pinnacle Bank branches, except Braselton, our two Gainesville branches and SB&T branches in Cornelia, Clarkesville, Blairsville and Dahlonega, will be open. Drive Thru windows are closed but Pinny Live Tellers will handle the Drive Thru at branches where lobbies are open.

May 18 – Lobbies at Braselton, our two Gainesville branches and SB&T branches in Cornelia, Clarkesville, Blairsville and Dahlonega open.

Drive Thru service is handled by Pinny Live Tellers who are available at all Pinnacle branches: 7 AM – 7 PM, Monday – Friday and 8 AM – 2 PM, Saturday.

We appreciate your patience and cooperation during these challenging times. Thank you.