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Merchant Services

Pinnacle Bank is dedicated to offering our small and mid-sized business customers the kind of credit and debit card processing they deserve. Whether your business uses a physical or virtual payment terminal, with Pinnacle’s credit card services, you’ll receive

  • A clear and straightforward presentation of card processing costs
  • Encrypted card numbers and secure transactions
  • Real-time fraud and transaction monitoring
  • Reasonable equipment costs
  • 24/7 live customer support

As a merchant, you have the right to know all credit card transaction fees – their increases and reductions, as well as all surcharges and bill-backs. Our service provides you with state-of-the-art web reporting that allows you to see your bottom line more clearly.

If all these terms have left you feeling confused, don’t worry! When you sign up for Pinnacle Bank’s Credit Card Services, you’ll have a dedicated, local service representative to provide support and guide you throughout the entire process.

Night Depository

If you are unable to make your business deposits during regular hours, our Night Depository service may be the answer. Our night depositories are vaults located on the outside of our branches where locked bags and envelopes can be deposited for the next business day. The contents are taken out of the night depository and verified under dual control each morning. Locked bags may be verified ahead of time, or you may request to have the bag(s) held for verification until a representative from the business is present.