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Five Simple Ways to Engage with Your Customers During the Holidays

The 2020 holiday season will be different from anything you’ve experienced in the past. More people will be hosting family and friends (in smaller gatherings) and traveling less. For many, this will mean holiday traditions may change slightly. And no matter what your company sells, there will be some impact. How you approach your engagement with customers will determine whether that impact is positive or negative. Here are some ideas to consider this holiday season: Focus on Convenience. That’s the name of the game right now. It would be best… Read More >

Nov. 13 2020 | Posted in General News

How Will You Re-Engage with Your Business?

Most small businesses faced many challenges when the pandemic shut down the economy. If you’re still up and running, you should consider yourself a survivor. You found ways to adapt your business to meet your customers’ needs. As 2021 approaches, take a moment to decide whether or not to adopt any new practices you implemented to “survive.” Here are some of the more common areas to review: Expand Customer Payment Options. Many businesses quickly adapted to offer contactless and mobile payment options for customers. If you were one of these… Read More >

Nov. 13 2020 | Posted in General News

Working from Home – Keeping Your Data Safe

Working remotely has become a necessity for many businesses over the past year. While a great way to keep your staff employed, it presents some unique challenges to information security. Consider these guidelines for you and your employees to follow: Use Secure Wi-Fi, Hotspots or Another Way to Encrypt Your Internet Connection. Never use public Wi-Fi to transfer sensitive data between employees or share any other personal data you may have. If your company provides cell service, consider adding a hotspot to help ensure secured Wi-Fi access wherever your employees… Read More >

Nov. 13 2020 | Posted in General News

Employee Insights – Miranda Harned

Miranda recently joined Pinnacle Bank as a Mortgage Banker, bringing nearly five years of experience in the banking industry. Miranda grew up in Carnesville, Georgia, and has stayed close to her roots throughout her career.  Starting as a personal banker and teller, she worked through the ranks to become a consumer and mortgage lender beginning in 2018. As a Mortgage Banker at Pinnacle Bank, Miranda is passionate about giving the best service possible to her customers. She loves helping them find the right loan for their dream home or getting… Read More >

Nov. 12 2020 | Posted in General News

Employee Insights – Jim Stewart

Jim Stewart recently joined Pinnacle Bank as the Chief Technology Officer, bringing over 32 years of banking industry experience. Jim began his banking career with a de novo bank in the late 80’s working on the teller line and half days in operations. Since that time, he’s held leadership positions with financial technology providers as well as regional banks and has been heavily involved with the technical side of banking, seeing it evolve over the past few decades. He is currently a member (and past chairman) of the Georgia Bankers… Read More >

Nov. 6 2020 | Posted in General News

How to Build Your Emergency Savings Fund

2020 has been filled with ups and downs. One thing is clear with all that’s happened: an emergency savings fund is not just a nice thing to have; it’s part of a solid financial plan. And while you may know how important it is to put money aside for emergencies, you may not know how to make it happen, or you’re not sure you even can fit it in your current financial circumstances. The reality is that everyone can (and should) save for a “rainy day.” What is an emergency… Read More >

Oct. 26 2020 | Posted in General News

Remote Banking – It’s More Than Just Convenient

As a business owner, your days are filled with items to check off your list. Whether you’re ordering inventory, meeting with potential customers, or working with customers in your store, you don’t have a lot of time to do other things – including managing your business finances. At times, things like payroll or making a nightly deposit can become a hassle. But it doesn’t have to be that way. Remote Banking Options Can Make Your Life Easier There are many innovative and simple ways you can manage your business remotely… Read More >

Oct. 26 2020 | Posted in General News

Things Pinnacle Bank Will Never Ask

Fraudsters use email or text messages to try to trick you into giving your private information to them; this is called phishing. These emails or text messages look like they’re from a company you may know or trust, asking you to give them information, such as your Social Security number, Tax Identification number or account information. But don’t be fooled – it’s a trick with real consequences. Pinnacle Bank is continuously working to protect you from fraudsters, especially as we enter the holiday season (a time when fraud usually increases)…. Read More >

Oct. 26 2020 | Posted in General News

It’s a Whole New Way to Buy a Home

Buying and financing a home has changed significantly – here’s what you can expect. Shelter has always been a basic human need. But with the recent lock-downs caused by COVID-19, your home has become more critical than ever. And how you buy and sell a house has experienced significant changes as well. Here’s what you can expect: Virtual home tours. Many buyers are searching for homes online using videos, 3D walkthroughs, drone surveys and even interactive floor plans. Additionally, real estate agents now meet with clients virtually using videoconferencing to… Read More >

Sep. 10 2020 | Posted in General News

Loan Deferral Customers

Thank you for choosing Pinnacle Bank for all of your loan needs. If you participated in Pinnacle Bank’s “Loan Payment Deferral Program,” which we rolled out in late March 2020, the four-month Payment Deferral Period has now expired. Therefore, we are reminding participants to resume loan payments as usual under your loan agreement. We understand the consequences surrounding the COVID-19 pandemic, and we are here to assist our customers in any way necessary. If the resumption of loan payments presents an issue for you, please contact your loan officer immediately at 877-759-7939 to… Read More >

Aug. 27 2020 | Posted in General News