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5 Customer Service Mistakes to Avoid

From an original article by Jennifer Post, Business News Daily Contributor Customer service has never been more important than it is today. It is so easy for customers to share their opinion, positive or negative, with others. Keeping your customers satisfied and coming back is a challenge. Avoiding these common customer service mistakes can help: Over-automation – Just because it can be automated doesn’t mean it should be. Balance cost savings with the opportunity to provide personal service. Failing to listen – Don’t assume, listen. Being reactive instead of proactive… Read More >

May. 8 2017 | Posted in General News

Protecting Your Mobile Device

Today’s smartphones are incredibly advanced, offering easy, convenient access to your email, bank accounts, social media and more. Unfortunately, criminals are also seeking access to your mobile device. The Georgia Bankers Association and American Bankers Association have some tips for keeping your information and money safe: Use the passcode lock on your device. Logout completely when you finish a mobile banking session. Install mobile security software. Use caution when downloading apps. Download updates for your phone and mobile apps. To learn more ways to protect your mobile device, click here.

May. 8 2017 | Posted in General News

Banking Tips for Small Business Entrepreneurs

From an original article by the Federal Deposit Insurance Corporation The Federal Deposit Insurance Corporation (FDIC) has an extensive list of banking tips for helping small businesses get the most from their banking relationships and avoiding frauds and scams. These tips cover everything from properly setting up deposit accounts and collecting payments to borrowing money and avoiding losses. Here are just a few of the tips: Know if all of your deposits are protected by FDIC insurance. Don’t assume that the same rules apply to business cards and personal cards…. Read More >

May. 8 2017 | Posted in General News

Your New Debit Cards with Chips

Here’s what you need to know about your new cards – take a look at the below infographic:

Apr. 25 2017 | Posted in General News

3 Ways to Stay Active in the Office

From an original article by Sammi Caramela, B2B writer So, how are those New Year’s resolutions going? Many of us start the year with intentions of eating healthier and getting in shape. If things are not going as you had planned, don’t worry, you’re not alone. It doesn’t help that most professionals work desk jobs. However, there are some ways you can stay active and burn calories without having to carve a big block of time out of your schedule: Take the stairs – Simply switching from the elevator to… Read More >

Apr. 3 2017 | Posted in General News

The Ongoing Battle Against Credit Card Fraud

From an original article by Heartland Payment Systems The good news is that the implementation of EMV chip-enabled cards is making a positive impact in the battle against credit card fraud. However, unless you are one of the 2 million merchants nationwide that have fully made the switch to EMV smart payment card technology, your business is still vulnerable to costly chargebacks. In fact, fraudsters are actively seeking out non-EMV enabled businesses, racking up charges that will eventually be charged back to your business. What you may find equally shocking… Read More >

Apr. 3 2017 | Posted in General News

Tips for Using Facebook for Business

From an original article by Derek Walter, Business News Daily As Facebook continues to evolve, some things remain the same – Facebook is a powerful and effective way for you and your business to connect with and market to customers. How do you maximize that opportunity? Let’s look at some tips that can help make your Facebook page more robust and engaging: Get a catchy URL – When it comes to branding your business, consistency is key. Select an @ username that reflects your business. Shorter is better so it… Read More >

Apr. 3 2017 | Posted in General News

Convert Your Accounts Receivable into Liquid Cash

Could you increase profits by operating from an enhanced cash position? We would like to introduce you to a program that puts you on all-cash basis by providing working capital for your receivables from a local financial institution! The program, called BusinessManager®, provides companies with immediate cash for their outstanding accounts receivables. More than 30,000 businesses have discovered that this program is the key to running and growing their businesses more effectively. Unlike a traditional line of credit secured by receivables, BusinessManager® converts your accounts receivable into liquid cash by bridging… Read More >

Apr. 3 2017 | Posted in Financial Tips

7 Tips to Prevent Tax ID Fraud

Brought to you by the American Banking Association As Americans begin the process of filing tax returns, identity thieves are scheming to get their hands on that money. Tax identity theft has been the most common form of identity theft reported to the Federal Trade Commission for the past five years. Tax identity fraud takes place when a criminal files a false tax return using a stolen Social Security number in order to fraudulently claim the refund. Identity thieves generally file false claims early in the year and victims are… Read More >

Feb. 8 2017 | Posted in General News

Rising Trends in Small Business

From an original article by Adam Toren, Entrepreneur Magazine Now more than ever, it’s easier for small businesses to maintain an effective presence through the use of social media, e-commerce, and Internet marketing. Using them successfully hinges on being current and informed on trends. Here are some you should know: Millennials – Their relationship with tech, brands, and services is non-stop. In return for improved products and services, 86% of millennials are willing to provide insight on the consumer habits. Web Presence – Building and maintaining a web presence is… Read More >

Feb. 3 2017 | Posted in General News