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Pinny Interactive Teller Machines (ITM)

The needs of our community are continuously changing, and we’re evolving to meet those needs. Pinny is the perfect example of how we are enhancing the banking experience for our customers. Pinny takes the ease of an ATM and combines it with the personal, professional service of a live teller.

As the new Drive Thru teller, Pinny is everything you love about banking with us including the convenience of extended hours. The hours are 7 am – 7 pm, Monday – Friday and 8 am – 2 pm, Saturday. When you visit Pinny, you speak with a live Pinnacle Bank teller who assists you with:

  • Withdrawing or depositing cash
  • Cashing a check
  • Transferring funds
  • Making a loan payment
  • Checking your balances
  • And more!

The Pinny Process

  1. Drive Up
  2. Touch the Screen
  3. Meet your Teller
  4. Start Banking

Check out the video below and get to know your new best friend in banking – Pinny!

 



BRANCH LOBBY REOPENING SCHEDULE

Pinnacle Bank will begin a phased-in approach to reopening our lobbies while maintaining essential protocols such as social distancing, limiting the number of customers in the branch and frequent sanitization.

May 11 – Lobbies at all Pinnacle Bank branches, except Braselton, our two Gainesville branches and SB&T branches in Cornelia, Clarkesville, Blairsville and Dahlonega, will be open. Drive Thru windows are closed but Pinny Live Tellers will handle the Drive Thru at branches where lobbies are open.

May 18 – Lobbies at Braselton, our two Gainesville branches and SB&T branches in Cornelia, Clarkesville, Blairsville and Dahlonega open.

Drive Thru service is handled by Pinny Live Tellers who are available at all Pinnacle branches: 7 AM – 7 PM, Monday – Friday and 8 AM – 2 PM, Saturday.

We appreciate your patience and cooperation during these challenging times. Thank you.