About Pinnacle About Pinnacle About Pinnacle

Privacy Policy

Our bank respects your privacy. Through our Web site, we strive to provide valuable information to you about how we may serve you, and whether you are a valued existing customer or someone shopping for new bank services, we hope our site answers your questions about our products and services, locations, and hours.

Our Web site does not require you to disclose any personally identifying information. If, however, you choose to contact us via e-mail, please keep in mind that your e-mail address, and any other information your e-mail header shows about you, such as your name or organization, will be revealed to us in the e-mail. We pledge, however, that when you communicate with us via e-mail, we will use your e-mail information only for the specific purpose of responding to your comments or questions. Your e-mail address will not be sold, nor will it be shared with others outside the bank unless we are compelled to do so by law.

From time to time, we may solicit information from you for our guestbook, or in connection with a giveaway or drawing. The disclosure of information is entirely voluntary on your part and, if you choose to give it, the personally identifying data will be used primarily to enable us to contact you with additional information about our bank and its products and services.

We reserve the right to change this policy at any time by posting a new privacy policy.

Important Information About Procedures 

for Opening a New Account

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.

What this means to you: when you open an account, we will ask for your name, address, date of birth and other information that will allow us to identify you.  We will also ask to see your driver's license or other identifying documents.


Privacy Disclosure





Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.




The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Transaction history
  • Credit history
  • Credit scores
  • Account Transactions
  • Checking Account information

When you are no longer our customer, we continue to share your information as described in this notice.



All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Pinnacle Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information 


Does Pinnacle Bank share?

Can you limit this sharing?

For our everyday business purposes:

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus






For our marketing purposes:

to offer our products and services to you






For joint marketing with other financial companies





We do not share.

For our affiliates’ everyday business purposes:

information about your transactions and experiences





We do not share.

For our affiliates’ everyday business purposes:

information about your creditworthiness





We do not share.

For nonaffiliates to market to you





We do not share.


Call toll-free 1-877-759-7939 or go to www.pinnaclebank.com


Who We Are


Who is providing this notice?

Pinnacle Bank


What We Do

How does Pinnacle Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

How does Pinnacle Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an Account
  • Make deposits or withdrawals from   your account
  • Apply for financing
  • Give us your contact information
  • Show your government-issued ID

We also collect personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes- information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.




Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Pinnacle Bank does not share with our affiliate, Pinnacle Financial Corporation.


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Pinnacle Bank does not share with nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Pinnacle Bank does not jointly market.