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Liberty First Bank has joined the Pinnacle Bank family, one of northeast Georgia’s leading community financial institutions for over 85 years. Throughout this time, Pinnacle Bank has upheld its legacy of providing financial solutions and supporting the communities served and we look forward to continuing this tradition in our expanded market.

Your Account Information

Personal Checking

All personal checking customers will receive a complimentary package of checks beginning the week of November 29, 2021.

You may begin using them Monday, December 6. Discontinue using your Liberty First Bank check by January 31. Merchants may not accept your Liberty First Bank checks after Monday, December 6.

Pinnacle Bank’s routing number is 061101294.

 

Business Checking

All business checking customers will receive a $25 credit toward new business checks. To order, call the MyBank Transition number 770.267.8343 beginning Monday, December 6 between 8 AM and 5 PM.

Discontinue using your Liberty First Bank checks as soon as possible after Monday, January 31. Merchants may not accept your Liberty First Bank check after Monday, December 6.

Debit Card

You will receive your new Pinnacle Bank MasterCard® Debit Card the week of November 22. Please follow the instructions provided with this card to activate as soon as you receive it. You can begin using it Saturday, December 4.

Don’t forget to destroy your Liberty First Bank card. If you don’t receive a card, please visit the branch beginning Monday, December 6 to receive a new one. Pinnacle Bank will instantly issue you a new Debit Card.

Online Banking

Pinnacle Bank has Online Banking and a Mobile App. If you have Online Banking with Liberty First Bank, please don’t enroll in Pinnacle Bank Online Banking, including Bill Pay. We will do that for you and it will be accessible at noon on Monday, December 6.

Here is some important information for you:

Online Banking Sign-In – When you sign in at noon on Monday, December 6, your User ID is the same one you have with Liberty First Bank. Your temporary password is PB plus the last four digits of your social security number with no spaces EX: PB1234.

Liberty First Bank Bill Pay  – You can no longer use it after 4 PM on Thursday, December 2. If you have a bill being paid on December 3–6, you should already have it in the Bill Pay system before December 3 and dated for payment on December 3.

Liberty First Bank – You can no longer use Liberty First Bank Online Banking after 5 PM on Friday, December 3. If you have Liberty First Bank set up as a payee at any bank, you must change the name to Pinnacle Bank as of Saturday, December 4 for those payments to go through.

eStatements

You will not have access to your Liberty First Bank eStatements after Friday, December 3, so we strongly recommend you save or print all of your 2021 eStatements for future use before Friday, December 3.

Going forward, you will have Pinnacle Bank eStatements if you sign-up through Online Banking. We’re happy to let you know eStatements include images and have 24 months retention so you can conveniently check past statements. You receive an email notification when your statement is ready to review and simply login to Online Banking to securely retrieve your eStatement.

PHON-Xpress

24-Hour telephone banking lets you access a wide range of banking services just by entering your personal access numbers from any phone. When you call in for the first time, you will enter the last four digits of your Social Security Number as the PIN. Then you will be in the system and prompted on how to reset the PIN. Beginning Monday, December 6, you can call this number for account information or to perform basic transactions. 770.464.9969

Will I have to get new checks?

Yes. Consumers will receive by mail a book of starter Pinnacle Bank checks. Beginning Monday, December 6, businesses can stop by the branch to order new checks. You will receive a $25 credit toward the purchase of Pinnacle Bank business checks.

Will I need a new ATM/Debit Card?

Yes. You will be mailed your new MasterCard® Debit Card. When you receive the card, follow the included instructions giving you a number to call to activate the card as soon as you receive it. You can begin using it Saturday, December 4.

Will Pinnacle Bank have an ATM at the former Liberty First Bank?

Pinnacle will have an ATM/Live Pinny Teller at this branch. The existing Liberty ATM will work through the weekend of December 3–5. Beginning Monday, December 6, begin using the Pinnacle ATM. Remember to activate your new debit card beginning Saturday, December 4. 

If I have a question regarding my account will I be able to contact my local banking office?

There will be a Customer Service Center number you can call to assist you through this transition: 770.267.8343. You may call Saturday, December 4, from 8 AM – 3 PM. Starting Monday, December. 6, you may use this number from 8 AM – 5 PM each business day. 

Does Pinnacle Bank have Online Banking and Bill Pay?

Yes. If you have Online Banking with Liberty First Bank, don’t enroll in Pinnacle Bank Online Banking, including Bill Pay. We will do that for you and it will be accessible at noon on Monday, December 6. 

Here is some important information for you: 

Online Banking Sign-In: When you sign in at noon on Monday, December 6, your User ID is the same one you have with Liberty First Bank. Your temporary password is PB plus the last four digits of your Social Security number with no spaces EX: PB1234

Liberty First Bank Bill Pay: Liberty First Bank Bill Pay: You can no longer use Liberty First Bill Pay after 4 PM on Thursday, December 2 and bills will not be paid after this date. Make sure any bills due by December 3 are scheduled for payment by December 2.

Liberty First Bank Online Banking: You can no longer use Liberty First Bank Online Banking after 5 PM on Friday, December 3. If you have Liberty First Bank set up as a payee at any bank, you must change the name to Pinnacle Bank as of Saturday, December 4 for those payments to go through. 

How long will Liberty First Mobile Banking be available?

If you use the Liberty First Mobile App, here are some important dates for you:

Billy Pay through the Mobile App will no longer be available as of 4 PM on Thursday, December 2.

Mobile Remote Deposit Capture will no longer  be available as of 6 PM on Thursday, December 2.

The Mobile App will no longer be available in the App Store  as of 6 PM on Friday, December 3.

After you are in Pinnacle Bank’s Online Banking beginning Monday, December 6, you can sign-up for our Mobile App. Learn more here: https://www.pinnaclebank.com/personal/mobile-banking/

When will I receive my first Pinnacle Bank statement?

During the first week of December, you will receive your final Liberty First Bank statement, and you will receive your first Pinnacle Bank statement at the end of December.

Where do I mail my deposits, loan payments and any other bank mail?

The mailing address for all deposits, loan payments and bank mail is:
Pinnacle Bank
P. O. Box 430
Elberton, GA 30635

Beginning December 6, you can also create an Online Banking, Bill Pay entry to make loan payments to Pinnacle Bank.

What will the hours be at my Pinnacle Bank branch?

Lobby
Monday – Friday: 9 AM – 5 PM
Drive Thru 8:30-5:00 M-F

Pinny/Live Teller Drive Thru
Monday – Friday: 7 AM – 7 PM
Saturday: 8 AM – 2 PM
ATM 24 Hours