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Pinny Interactive Teller Machines (ITM)

The needs of our community are continuously changing, and we’re evolving to meet those needs. Pinny is the perfect example of how we are enhancing the banking experience for our customers. Pinny takes the ease of an ATM and combines it with the personal, professional service of a live teller.

As the new Drive Thru teller, Pinny is everything you love about banking with us including the convenience of extended hours. The hours are 7 am – 7 pm, Monday – Friday and 8 am – 2 pm, Saturday. When you visit Pinny, you speak with a live Pinnacle Bank teller who assists you with:

  • Withdrawing or depositing cash
  • Cashing a check
  • Transferring funds
  • Making a loan payment
  • Checking your balances
  • And more!

The Pinny Process

  1. Drive Up
  2. Touch the Screen
  3. Meet your Teller
  4. Start Banking

Check out the video below and get to know your new best friend in banking – Pinny!



Pinnacle Bank has reopened our lobbies. To protect our customers and team, we are maintaining essential                 COVID-19 protocols such as social distancing, limiting the number of customers in the branch and                             frequent sanitization.

For those who prefer to remain outside, Pinny Drive Thru Tellers are available at all Pinnacle branches,                        Monday – Friday, 7 AM – 7 PM and Saturday, 8 AM – 2 PM.

If you have any questions, please call 877-759-7939 from 8:00 AM – 5:30 PM.

We appreciate your cooperation and look forward to serving you. Thank you.