Pinnacle Bank’s terms, privacy and security policies do not apply to the site you’re about to enter. Please review its terms, privacy and security policies to see how they apply to you. Pinnacle Bank isn’t responsibe for or endorse
Fraudsters use email or text messages to try to trick you into giving your private information to them; this is called phishing. These emails or text messages look like they’re from a company you may know or trust, asking you to give them information, such as your Social Security number, Tax Identification number or account information. But don’t be fooled – it’s a trick with real consequences.
Pinnacle Bank is continuously working to protect you from fraudsters, especially as we enter the holiday season (a time when fraud usually increases). We will NEVER call or email to ask for:
Additionally, we’ll never address you as “user” or “firstname.lastname@example.org” in an official email from Pinnacle Bank, nor will we ask you to complete a “test” transaction using your account. And, we won’t ask you to text personal or banking information.
Tips for Your Employees
Your employees play a vital role in helping protect your business from phishing attempts. Here are a few tips to pass along:
What Should You Do If You Think You’ve Been Scammed?
If you received a phishing email or text message, report it immediately to the Federal Trade Commission (FTC). Your quick action will help eliminate future phishing incidents with others. Here’s what you should do:
If you have any questions or concerns about an email or text from Pinnacle Bank, please give us a call at 877-759-7939. We’re happy to make sure you’re protected as your safety and peace of mind is our priority.
For more information on identity theft and keeping your online banking experience safe and secure, visit https://www.pinnaclebank.com/why-pinnacle/online-banking-security/.
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