Pinny takes ATMs to a new level
ATMs are pretty convenient, but they’re not exactly great at offering a friendly smile.
That’s about to change at Pinnacle Bank thanks to our new Interactive Teller Machines or ITMs, also known as Pinny.
Our new ITM Pinny offers both convenience and friendly customer service. Pinny makes connecting with a banking professional easier than ever before. She combines the ease of an ATM with the personal and professional service you’ve come to expect from tellers at Pinnacle Bank.
Here’s how it works.
When you drive up to the ITM at your local Pinnacle branch, Pinny will offer you options. You can insert your card and complete a typical ATM transaction. Or you can touch the other option on the screen and talk to a live teller.
(And, we know what you’re thinking. No, you won’t have to talk to a computer image that’s been pre-programmed with canned answers and sort of looks like a real person. Pinny really does let you talk to a Pinnacle teller live and in real time.)
With help from Pinny and with the expertise of Pinnacle Bank’s tellers, customers will be able to do more than their typical ATM transactions. They can use the ITMs to cash checks, make withdrawals or deposits, check balances, or make a loan payment.
Thanks to Pinny, access to a banking professional doesn’t end when the bank doors close for the day. Customers will have access to extended hours and more convenience than ever before.
Have you given Pinny a try yet? Pinny offers plenty of options, especially if you’re juggling a full schedule or if typical banking hours are hard to meet.
So, go ahead. Drive on up next time you’re at your local Pinnacle Bank and give Pinny a try. Chances are she’ll be your new best friend in banking.